Frequently asked questions
Answers to the questions we are asked most often.
EMERWALL
What is EMERWALL?
EMERWALL develops and manufactures solutions based on plant fibres, in particular by making use of resources from the local agricultural sector. Discover EMERWALL →
Where does the material used by EMERWALL come from?
EMERWALL makes use in particular of sugarcane bagasse, a fibrous residue from Martinique’s sugarcane industry. The material is collected from partner distilleries before being processed at our production site. Discover bagasse →
Why choose Martinique?
The EMERWALL project is directly tied to the territory: a locally available agricultural resource, specific needs linked to the tropical climate and a heavy dependence on imported materials. Discover our story →
Our solutions
What is EMERFLEX and what is it used for?
EMERFLEX is a range of plant fibre panels designed for thermal and acoustic insulation: roofs, lofts, walls, partitions and suspended ceilings. Discover EMERFLEX →
What is EMERSPACE?
EMERSPACE is an acoustic range developed by EMERWALL to reduce sound reverberation and improve the comfort of spaces: wall panels, baffles, desk screens and freestanding partitions. Discover EMERSPACE →
Does EMERWALL support professional projects?
Yes. EMERWALL supports construction and interior fit-out professionals in integrating its solutions into their projects. Architects, engineering firms, contractors, project owners, distributors or local authorities can contact our team. Talk about your project →
Technical and regulatory
Is EMERFLEX compatible with RE2020?
EMERFLEX has a third-party verified FDES available on the INIES database. This environmental data can be used in the environmental assessment of projects subject to RE2020. Final compliance, however, depends on all the characteristics and solutions chosen for the project.
Can EMERFLEX be used in a public building (ERP)?
The use of EMERFLEX in an ERP depends on the project configuration, the construction system and the applicable regulatory requirements, particularly regarding fire safety. In partitions or suspended ceilings, the plasterboard acts as the thermal barrier required by the regulations. Our technical team supports the project study and determines the supporting documents required. Specify EMERFLEX →
Where can I find technical information and product documents?
Technical data sheets, installation recommendations and available documents can be accessed from the pages dedicated to our solutions and from the Resources page. See the resources →
Ordering and delivery
What are the delivery lead times?
EMERFLEX is available within a few days, depending on quantities and availability. EMERSPACE: collection in Ducos within 72 hours and shipping within one week for standard formats in standard colours; four weeks of manufacturing for other formats, baffles, desk screens and other colours. Request a quote →
How are EMERWALL products delivered?
Delivery arrangements depend on the product, the quantities and the destination. Our team will inform you of the conditions applicable to your project. Contact us →
Installation
How do I become an EMERWALL listed installer?
EMERWALL supports professionals who wish to add the installation of its solutions to their business. Contact our team to find out about the listing arrangements and installation recommendations. Become a listed installer →
How is EMERFLEX installed?
With a saw, between rafters, studs or trusses. The full installation procedure, points to watch and tools are detailed in our installers’ area. How to install EMERFLEX →
Can’t find the answer to your question?
Our team is available to inform you about our products and your projects.